Privacy Policy

Your data. Your grow. Your call.

This policy explains how GreenGrowVibes (“we,” “us,” “our”) collects, uses, shares, and safeguards the information you entrust to our cultivation platform, websites, and related services.

Last updated: July 02, 2024

Information We Collect

We collect only what we need to run the platform, improve grow guidance, and keep your account secure.

  • Account data such as your name, email address, and authentication details.
  • Grow log inputs including strain metadata, environment notes, photos, and sensor readings you choose to upload.
  • Usage analytics about the features you interact with, device identifiers, and technical diagnostics (IP address, browser version, crash reports).
  • Support interactions, survey responses, and feedback shared with our team.

How We Use Your Information

Data powers personalized insights while respecting your expectations.

  • Deliver the core application experience, including scheduling reminders, strain insights, and AI-generated recommendations.
  • Improve accuracy of cultivator suggestions, train heuristics, and detect anomalies (e.g., pests, nutrient deficiencies).
  • Provide customer support, send service notifications, and enforce community standards.
  • Produce aggregate, de-identified reports that help us understand platform performance—never to sell individual profiles.

Legal Bases

We rely on different legal bases depending on your activity and location:

  • Contract: Operating your account, processing subscriptions, and providing requested features.
  • Legitimate interest: Securing the service, preventing abuse, and improving functionality.
  • Consent: Optional marketing communications, beta programs, and connecting third-party integrations.

Sharing & Third Parties

We do not sell personal information. Limited sharing occurs to keep the platform operational:

  • Infrastructure providers (hosting, storage, email delivery) under strict data processing agreements.
  • Analytics and error monitoring tools that help us maintain reliability. Data is pseudonymized where possible.
  • Service partners you explicitly connect, such as environmental sensors or commerce integrations.
  • Law enforcement or regulatory requests when legally required, after reviewing scope and validity.

Data Retention & Control

You stay in control of your grow data. We keep information only for as long as necessary.

  • Delete grow logs or entire accounts at any time from your settings, or email us for help.
  • We retain minimal logs after deletion for audit, fraud prevention, and legal compliance, then securely dispose of them.
  • Request a copy of your data or ask us to correct inaccuracies via privacy@greengrowvibes.com.

Security Practices

Protecting sensitive cultivation data is a priority from day one. Technical and organizational safeguards include:

  • Role-based access controls, encryption in transit and at rest, and continuous vulnerability monitoring.
  • Regular backup testing, infrastructure redundancy, and strict device management for employees.
  • Security reviews for AI pipelines to ensure user-submitted media is handled safely.

Your Privacy Choices

Depending on your jurisdiction, you may have additional rights:

  • Access, portability, correction, and deletion of personal data.
  • Opt-out of marketing emails via in-message links or account settings.
  • Limit or withdraw consent for data processing where we rely on consent.
  • Lodge a complaint with your local data protection authority if concerns remain unresolved.

Children & Sensitive Cultivation Data

GreenGrowVibes is built for adult cultivators. We do not knowingly collect information from anyone under 18.

  • If a parent or guardian believes a minor has provided data, contact us and we will delete it promptly.
  • You control what is uploaded—please avoid sharing data that exposes other individuals without their permission.

Need to talk privacy?

Email privacy@greengrowvibes.com for data requests, or reach our team through the contact form. We respond to verified requests within 30 days.